Q1. What is your terms of packing?
A: Usually we pack our goods in neutral white boxes and brown cartons.
Q2. What is your terms of payment?
A: T/T(Bank to bank transfer), Paypal,Western Union
Q3. How do you ship the goods and how long does it take?
A: We usually ship by DHL,UPS,FEDEX,TNT. It usually takes 5-10 working days.
Q4. Do you offer wholesale or pricing discounts?
A: yes,Please contact our customer service.
Q5. Can you produce according to the samples?
A: Yes, we can produce by your samples or technical drawings.We can build new molds and fixtures.
Q6. What is your sample policy?
A: We can supply the sample if we have ready parts in stock, but customer have to pay the sample cost.
Q7. Do you test all your goods before delivery?
A: Yes, we have 100% test before shipment
Q8:Can you make a customized Lighting Kit ?
A:Yes, we can. Please tell us your detailed requirements.
Q9: How do you make our business long-term and good relationship?
A:1. We keep good quality and competitive price with good after-sale service to ensure our customers benefit ;
2. We treat every customer as our good friend and we honestly do business and make friends with them sincerely